You can contact us by email at support@quoyaliving.com and a member of our customer services team will get back to you within 12 hours.
Alternatively, leave us a voicemail on +1 415 316 1105. Our support team will call back within 12 hours.
Fast US Delivery & Hassle-Free Returns
US Express Shipping
Each Quoya product is delivered from amazon fulfilment centres straight to your front door. Once your order is placed and the payment is confirmed, we’ll start getting your order ready. All orders are processed within 1 business days and delivered within 2-3 business days. As soon as your product has shipped, we’ll send you an email with a tracking link.
Returns & Refunds
We're so convinced you'll absolutely love our products, that we're willing to offer a 60 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 60 days of making a purchase.
All you’ve got to do is drop us an email. Just send us your order number with the items you wish to return and we’ll take care of the rest by sending a prepaid return label.
Note: International carrier fee will be applied for international returns.
Frequently Asked Questions
Why do we use amazon logistics?
Amazon has over 100,000 drivers which means our customers can take advantage of fast, cheap, and reliable deliveries.
How long does delivery take?
Please keep in mind that orders are only shipped once we've received your payment. Most US deliveries will arrive within 2-3 working days delivered by Amazon Logistics.
How can I return my items?
All you’ve got to do is drop us an email. Just send us your order number with the items you wish to return. We’ll take care of the rest by sending a return prepaid return label.
Hidden Motor
Motor and power cable will be hidden behind the curtain fabric using our gearbox hooks. You are guaranteed a beautiful and elegant look.
10cm Overlap
Gaps in drawn curtains can often be troublesome, particularly in rooms where the first morning light is unwelcome. Our 10cm overlapping carrier arm will ensure no light can pass through the center.
QL500
Away from home? No problem.
You can control your smart curtain track anywhere and anytime using the remote controller or mobile app. Within the app, you can also set scheduled routines, sunset/sunrise automations, and much more. Not to forget to mention our compatiblity with Alexa, Google and Siri for seemless voice control.
QL500
Alexa, close curtains half way.
Our smart curtain track have percentage control feature. Want to close curtains half way? Sure, why not tell Alexa to do it for you.
